Date Reported | Display Name | Issue | Fix attempted | Work? | Notes |
May 13, 2019 at 3:56 pm | RL – Eliot B House | Showing Windows desktop | Restarted the computer | Yep | |
May 13, 2019 at 3:36 pm | RL – S40 House | Player frozen | Restarted the computer | Yep | |
May 13, 2019 at 11:33 am | RL – Rutledge Hall | Showing blank screen | Restarted the computer, Turned TV back on | Nope |
Power is cut to display. |
May 13, 2019 at 11:28 am | RL – Eliot A House | Player frozen | Restarted the computer | Yep | |
May 13, 2019 at 11:08 am | RL – Danforth House | Player frozen | Restarted the computer | Yep | |
May 13, 2019 at 11:03 am | RL – Shanedling Hall | Player frozen | Restarted the computer | Yep | |
May 13, 2019 at 10:56 am | RL – Dauten Hall | Player frozen | Restarted the computer | Yep | |
May 13, 2019 at 10:45 am | RL – Lein House | Content out of date/not refreshing, Player frozen | Restarted the computer, Other Re-entered connection settings in content player | Yep | |
April 29, 2019 at 1:28 pm | RL – Myers Hall | Player frozen | Restarted the computer, Other Cleared FourWinds Content folder in My Documents, went into Player Configuration and refreshed content | Yep | |
April 29, 2019 at 1:27 pm | RL – Eliot A House | Player frozen | Restarted the computer, Other Cleared FourWinds Content folder in My Documents, went into Player Configuration and refreshed content | Yep | |
April 29, 2019 at 1:27 pm | RL – Lofts 2 (6200 Enright} | Player frozen | Restarted the computer, Other Cleared FourWinds Content folder in My Documents, went into Player Configuration and refreshed content | Yep | |
April 16, 2019 at 1:37 pm | RL – Lee Hall | Showing blank screen | Turned TV back on | Nope |
No power to this outlet |
April 16, 2019 at 1:36 pm | RL – Lee Hall | Showing Windows desktop | Restarted the computer | Yep |
This was done April 15 |
April 11, 2019 at 3:21 pm | RL – Rosedale | Other | Restarted the computer | Yep | |
April 11, 2019 at 3:06 pm | RL – Lopata House | Other | Restarted the computer | Yep | |
April 11, 2019 at 3:05 pm | RL – Millbrook 2 (E) | Showing blank screen | Restarted the computer | Yep | |
April 11, 2019 at 3:05 pm | RL – Village East | Other | Restarted the computer | Yep | |
April 11, 2019 at 3:04 pm | RL – Millbrook 3 (W) | Showing blank screen | Restarted the computer, Turned TV back on | Yep |
x |
April 11, 2019 at 3:03 pm | RL – Millbrook 3 (W) | Showing blank screen | Restarted the computer, Turned TV back on | Yep | |
April 11, 2019 at 3:03 pm | RL – Millbrook 1 (S) | Other | Restarted the computer | Yep | |
April 11, 2019 at 3:02 pm | RL – Eliot B House | Other | Restarted the computer | Yep | |
April 11, 2019 at 3:02 pm | RL – Danforth House | Other | Restarted the computer | Yep | |
April 10, 2019 at 4:29 pm | DUC – Vice Chancellor’s Office | Showing Windows desktop | Restarted the computer | Yep | |
April 10, 2019 at 4:14 pm | RL – Dardick | Player frozen | Restarted the computer | Yep | |
April 10, 2019 at 4:11 pm | RL – Lee Hall | Showing DOS/startup text | Restarted the computer | Yep |